Information We Collect

We collect information you provide directly to us, such as when you create an account, request a consultation, purchase products, or contact us. This includes your name, email address, phone number, postal address, payment information, and any other information you choose to provide.

We also automatically collect certain information about your device when you use our services, including your IP address, browser type, operating system, referring URLs, and information about your usage of our website.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, respond to your comments and questions, and communicate with you about products, services, and events.

We may also use your information to personalize your experience, develop new products and services, and for marketing and promotional purposes in accordance with your preferences.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business.

We may also disclose your information if required by law, to protect our rights or property, or in connection with a business transaction such as a merger or acquisition.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

International Data Transfers

As we operate internationally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For more information about our use of cookies, please see our Cookie Policy.

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts of our services.

Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Marketing Communications

We may send you promotional emails about our products, services, and events. You can opt out of these communications at any time by following the unsubscribe instructions in the emails or contacting us directly.

Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of becoming aware of the breach.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Contact Information for Privacy Matters

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@ranquilontrace.com
Phone: +81-28-557-2711
Address: 5 Chome-2-68 Shinkawacho, Koshigaya City, Saitama Prefecture, 343-0852

Policy Updates and Changes

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Last Updated: January 2025